Managed Support

Giving confidence in the ongoing support and enhancement of your key Data Platforms.

Why Business Analytics tools have proliferated worldwide over the past ten years, with organisations relying on the critical decision-making platforms. Australian businesses have been at the forefront of their adoption and are now endeavouring to ensure that hard-fought success will lead to real culture change. Business Analytics tools are not “set and forget” tools – they require constant administration, adjustment and enhancement as your business changes. To continue the success of your Platforms you require reliable support.

How do we help Successful management of your Data Platforms requires specialist knowledge, skills and experience. Typically, these skills can prove difficult to recruit for and retain – nothing is worse than seeing key resources walk out the door with all your IP.

This is where our Managed Application Services (MAS) can help. Allow our MAS team to efficiently support your critical Information systems, meaning you and your teams can invest all your time gaining value from your Data.

Our MAS team can support both large Enterprise-Scale deployments through to Small-Department level deployments and everything in between. Our key mantra is flexibility in support, as no two systems or clients are alike.

What do we support   We support all products in the Performance Planning (i.e. IBM TM1, Jedox, Anaplan) and Information Management (Data Warehouse, Business Intelligence) space.

What are the Benefits By engaging our experienced MAS support team to maintain, upgrade and enhance your Information Management Systems you will be unlocking the following benefits:

Reliable Support & Business Continuity

Having the peace of mind that all your overnight updates have successfully run ensuring all the latest information is available as soon as you log in with your morning coffee, provides huge assurances and benefits to your organisation. With our wealth of product knowledge and best practice frameworks, you can rely on our quick support.

Reduce Cost and Risk

Reduce your cost of support whilst also reducing your risk. Our flexible outsourced support models will ensure you can do both.

Continuous Improvement & Innovation

As your business evolves and changes we will provide enhancements to your data platforms to unlock further benefits. Being top-level Business Partners to the major Data Platforms, we are constantly updating our internal knowledge and ensure this is passed onto our MAS clients.

Contact us to discuss how we can help support your critical Data Platforms

Our other services

Consulting Services

Cornerstone is a premier expert consulting firm specialising in digital transformation for greater planning, forecasting and business analytics across a broad range of industries.

Software Partnership

Cornerstone partners with the world’s leading budgeting, forecasting and planning companies so we can provide you with the right advice and solution to suit your unique business...
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