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IBM Cognos & TM1 Support Data Sheet (ASM)

Category: Best Practice Guides

ASM (Advise-Support-Maintain) is a new offering from Cornerstone Performance Management, the leaders in ‘Best Practice’ Business Analytics. For the first time in Australia, it enables organisations who have deploymed IBM Cognos Business Analytics software (Cognos, TM1 & SPSS) the security of a
long-term partnership to help grow the value of their investment through:


Reliable Support – enhance your team’s reputation with quick access to our helpdesk, with its wealth of product knowledge

Regular Health Checks – be one step ahead with our guidance in anticipating issues and planning your next project

Expert ‘Master Classes’ – taking your team beyond the basics to deliver real business value in the Cognos BI, TM1, Planning and SPSS tools

Nurturing Internal Skills – by assigning a Cornerstone mentor for each member of your development team

Project Management Techniques – leveraging our library of templates, tips and tricks to ensure those deliverables are realised without blowing
your budget