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Category: Best Practice Guides
The budget process is complete, and users are enthusiastic about the possibilities of their new planning application. The consultants pack up their laptops and the project team disbands after a celebratory lunch. But now the hard work starts – users have expectations of continued development to realise the full potential of the product, and will not be happy if the project ends here. In the final of a series of six articles, Steve Bows looks at some techniques to encourage continued user commitment and ensure healthy long terms returns on the initial project investment.
